Julie has been tasked with modernizing her company’s training processes. (Now she wonders if she can retire early…as in like today.)
Before you make a run for the doors too, let Bot’s Management and Planning Services (MAPS) help you navigate the fast-changing learning and development landscape.
When needing some direction with your learning efforts, use Bot MAPS.
Implementing a new training initiative can seem daunting, especially if it is something new to your organization. We offer a complete collection of learning Management and Planning Services, or MAPS for short. We can help you plan and execute across several areas of focus including:
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Learning Paths
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Training Technology
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Learning Infrastructure
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Performance Measurement
Learning Paths
At the core of any effective learning and development effort, is the work done before ever creating a piece of content. That work includes time to fully understand the purpose of training, the results we are trying to achieve, and the people we are helping to educate.
The end result of this work is what we call Learning Paths:
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We start with "The Why"
- The first thing we must do is clearly define what you are trying to achieve with your learning efforts.
- For example, when crafting a learning experience for customers, you want to make sure they can become skillful users of your product or service, and that may be best served by creating simulations or narrative usage stories.
- On the other hand, employee training is often meant to improve performance. So not only do new skills and tools need to be explained, but a motivational component needs to be included to boost enthusiasm and adoption.
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Next comes "The What"
- Once we have determined the purpose of training above, it’s now time to build out the structure of the learning experience.
- We work backwards from the desired outcome, mapping out the various skills, knowledge, and experiences needed to reach that outcome.
- We include BRANCHING options to allow for various rates of comprehension and level of mastery. This ensures that no learner is left behind and instead is given a full opportunity to achieve.
- Assessments and other forms of feedback are integrated along the Learning Paths to ensure that learners are always progressing to the desired outcomes.
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Finally we solve "The How"
- With our goals and structure in place, we lastly determine the specific elements to be used in this training effort.
- We evaluate everything based on its ability to add value to the learning experience and improve achieving outcomes.
- When we create Learning Paths we include all kinds of external learning opportunities including social learning, blended learning (a combination of digital and real-world learning), one-to-one instruction, and much more.
- With Learning Paths now complete we move on to content creation and then deployment, both described in more detail elsewhere on our site.
Technology Consulting
While artificial intelligence is taking the world by storm, it is just one of a number of emerging technologies and tools that might make sense for you. We work with you to evaluate, implement, and manage these tools in a systematic approach.
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AI context strategy and training
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Large language modeling
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Generative technology strategy
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Immersive learning experiences
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Content delivery technologies
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Analytics and evaluation
The Bot approach to measurement takes ambiguity out of the equation.
Performance-based metrics and relational mapping to organizational KPIs form the basis of effective L&D.
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Stakeholder alignment
Bot researches and analyzes your organization’s KPIs and business cases for L&D initiatives. We facilitate interviews and/or workshops with relevant teams to ensure that there is a clear set of learning outcomes from which to build from.
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Learning content analysis
Once learning outcomes have been established, based on organizational metrics, we review all relevant existing learning content to ensure that it is meeting needs, and if not we incorporate established instructional methodologies.
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Real-time performance tracking
As part of Bot’s Managed Learning Services, we compile tracking data from learning content and map it to performance data, allowing for frequent snapshots into the effectiveness of active L&D programs.
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Custom dashboards & reporting
The final piece of ROI analysis is making sure that stakeholders have access to easy-to-understand reports. Bot maintains live dashboards and we prepare reports that provide context, not just data.
Training Infrastructure
There is one undeniable fact: the world of learning and development is going through major changes and the value of such efforts is under greater scrutiny by stakeholders within organizations.
Amid all of this remains the need to advance the effectiveness of training, and that requires being open and ready to introduce new tools, technologies, and methods. Bot is at the leading edge of that effort and as such is ready to help your institution with many aspects of this shift including:
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Needs and Gap Analysis
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Stakeholder Training
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Asset Collection & Curation
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Pilot Programs
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Timetables & Budgets
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Subject Matter Expert Preparation
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Vendor Selection